Questions or Comments?
The best way to get in touch with us is via email - contact us at firstname.lastname@example.org
We look forward to hearing from you and will get back to you as soon as possible!
P.O. Box 153,
Milford, PA 18337
Please note that due to increased interest, your calls or messages will be answered as soon as possible. However, email messages will often have faster response times. Thank you for your patience.
Email is our preferred contact method. We will make sure you are a "happy camper!"
You will be surprised at how efficient our customer service is via email. In most instances if you describe your problem or concern and leave an email contact. We will have a resolution by time we get back to you.
COMMON PROBLEMS WE CAN RESOLVE VIA EMAIL:
If you have a problem ordering please send an email with your contact info as well as the products you were planning on ordering. We can send an invoice to your email address as a back up to our online shopping cart.
Please reach out if you haven't received a shipping notification within 2 business days of ordering. We will let you know if there is a problem and let you know your tracking info.
Any questions about our products.
We want you to be happy with your purchase. If you don't like or want your punch, we will refund your purchase within 30 days. Just email us, ship the product back to us, and we will refund you once we receive the product.
Damaged or defective products? We provide 1 year replacement for our punches.
Email us with the problem and we will make sure you have a replacement (we simply have to verify your purchase).